The deregulation of the energy industry has greatly reduced the level of control utility companies used to have over the energy market. Now, instead of unchallenged companies, we see more healthy competition between suppliers of electricity and natural gas commodities.

Deregulation policies give consumers the freedom to choose an alternative energy supplier instead of a utility company. This potentially leads to the growth and development of small family businesses that can offer better customer service and superior customer satisfaction.

If you choose to enroll with an alternative energy supplier, only your supplier changes; your utility will still read your meter, service your emergencies and send your bill.